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Cookie policy

Last updated 8 November 2026

Cookies are small files a website saves in your browser. This page lists the ones Survey Tracker uses, what each is for, and how to change your mind. It goes with our privacy notice.

Your choice

We only set analytics cookies if you press Accept. Rejecting them doesn't change anything else: the website and the app work the same either way.

On this device

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Cookies we need

These make the service work, so they don't need your consent. You can block them in your browser, but then you won't be able to sign in.

  • sb-…-auth-tokenSurvey Tracker (Supabase) · Until you sign out (renewed while you use it)

    Keeps you signed in to your account.

  • st_consentSurvey Tracker · 6 months

    Remembers whether you accepted or rejected analytics cookies, so we don't ask on every page.

  • survey_user_id, demo_deviceSurvey Tracker · Session, or 1 year

    Only on the demo site: which sample user you picked, and keeping your demo data apart from other visitors'.

Analytics cookies (only if you accept)

We use Google Analytics 4 to see which pages of our website and app are used, where visitors come from (for example a search engine or one of our posts) and where they get stuck. We have turned off Google's advertising features and Google signals, Google does not store your IP address, and we keep the data for 2 months. Google Analytics only loads after you accept, and never inside our phone apps or on a company's own survey links and shared reports.

  • _gaGoogle Analytics · 2 years

    Tells visits from the same browser apart, so we can count visitors rather than page loads.

  • _ga_<id>Google Analytics · 2 years

    Keeps track of the current visit (pages seen, how long).

Google acts as our processor and stores this data in the US, protected by the UK-US data bridge. See how Google uses information from sites that use its services.

Counting without cookies

We also count page views with Vercel Web Analytics, from our hosting provider. It sets no cookies and stores nothing on your device. Each visit is told apart by a code made from the request that changes every day and can't be traced back to you. We use it so we still know roughly how many people use Survey Tracker when they reject cookies (our legitimate interest in running and improving the service).

Inside the app we count a few actions by name only (a survey created, submitted or approved, a PDF made, a grouped survey response) using the short-lived cookie below. We never send names, email addresses, answers, photos or which survey or customer it was: addresses are cleaned so record ids and link codes are hidden.

  • st_eventsSurvey Tracker · Up to 1 minute, removed once counted

    Holds the name of something you just did in the app (for example "survey approved") for a moment, so it can be counted. No identifier, nothing about you.

Spam check on the contact form

When you use the contact form on our website, Cloudflare Turnstile checks that a person, not a bot, is sending it. It usually runs without you noticing, and only shows a tick box if it's unsure. To do this Cloudflare looks at technical signals from your browser and its connection (such as your IP address and browser details) for that check only. It isn't used for advertising or to follow you across sites, and it doesn't need your consent because it's needed to keep the form working and free of spam (our legitimate interest). It only loads on pages with the contact form.

Things the app keeps on your device

The field app saves your settings, the jobs you have open and any work waiting to send in your browser's storage, so it keeps working with no signal. This is needed for the app to work offline and is never used to track you. It is cleared when you sign out or clear your browser data.

How to change your mind

Changes

If we add a new cookie we will update this page and the date at the top, and ask again if your consent is needed.