Snags described in words
'Scuff by the door' means nothing a week later without a marked-up photo.
Snagging and handover
Snag lists your client can sign before you leave site.
Walk the site with the client, capture every snag with a marked-up photo, and get a signature on the phone. The snag list report is shared by link the same afternoon.
The problem
What slows snagging and handover down.
Sign-off chased by email
Getting the client to agree the list after the walkround adds days to handover.
Lists that drift
Different versions of the snag list end up in emails, notebooks and spreadsheets.
How it works
From booking to report, without the paperwork.
The office plans and approves on the desktop. The team in the field works from a phone app that keeps going with no signal.
- 1
Book the walkround
Create the survey against the project and site, with the snagging template.
- 2
Capture each snag
Photo, arrow or circle on the problem, a note and a measurement if it matters.
- 3
Agree it on site
The client signs on the surveyor's phone. The signature locks once captured.
- 4
Share the report
Approve it in the office and send a link or a branded PDF the same afternoon.
Features
Built for snagging and handover, in one app.
Photo markup
Draw on photos with arrows, circles, text and measured lines, zoomed right in.
Signatures
Client sign-off captured on the phone and locked against changes.
Share links
Send the finished report as a link, or as a generated PDF.
Projects and sites
Every walkround is kept against the customer, project and site for a full history.
Audit log
Any change made in the office after the visit is recorded.
Works offline
Basements and new builds with no signal are fine; it all sends later.
Example template
Start from a checklist like this.
Build your own template once, with the question types you need, and reuse it on every job. Required questions can't be skipped, and rules hide questions that don't apply.
Template
Practical completion walkround
- 1Area or roomChoice
- 2Snag descriptionText
- 3Photo of the snag, marked upRequired photo
- 4Trade responsibleChoice
- 5PriorityChoice (low, medium, high)
- 6Doors, ironmongery and finishes checkedPass / fail
- 7Client sign-offSignature
Questions
Frequently asked questions
Can the client sign the snag list on site?
Yes. Add a signature question and the client signs on the surveyor's phone. Once captured, the signature is locked.
How do I send the snag list to the client?
Approve the survey and send a share link, or download the branded PDF report with every marked-up photo.
Can subcontractors use it?
Yes. Contractor accounts can accept jobs on their phone and carry out surveys, and your office reviews them before sign-off.
Can I correct a snag after the visit?
Yes. Office admins can fill in or correct any survey, even after approval, and the change is recorded in the audit log.
Also used for
All solutions- Building and site surveysCondition surveys, pre-fit-out checks and schedules of condition, one site at a time.
- Health, safety and compliancePass or fail checklists, roof access and safety surveys, with photo evidence.
- Trades and contractorsSole traders and small firms who survey, quote and report on their own.
Get in touch
See it with your own surveys.
Tell us a little about your team and we'll set up a demo using the kind of surveys you do every day. Or jump straight into the live demo.
- A walkthrough tailored to your work
- Help moving your checklists across
- A free trial with credits to test on real jobs